Customer Support Center service hours

Modified on Mon, 23 Oct 2023 at 12:07 PM

Our team of analysts is available Mon-Fri from 9 AM to 6:30 PM [GMT-3/GMT-5]

If you ever need something, just email us at and our analysts will at first confirm the receipt of your message emailing you back. Then, every update of your ticket will be emailed to you as soon as it's available. 

To know how to create and follow a ticket for our support team, please check this article.

Additionally, keep in mind that you can contact us directly using the chat bubble located at the lower right side of your screen when you're in the platform. Our team of analysts will reply as soon as possible respecting our service hours.

Thanks for contacting us!

Our compromise as a team is delivering an agile and efficient service whenever you need it!

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