Communication channels for administrators

Modified on Mon, 04 Dec 2023 at 12:22 PM

Keeping the goal of maintaining a constant communication with you in mind, the following are all of the channels that are available for you to reach out every time you need help with something.

Service hours

Mon-Fri from 9 AM to 6:30 PM [GMT-3/GMT-5] 

  • Email: soporte@rankmi.comFor administrators, managers and end users.
  • Chat - For administrators, managers and end users. You can find it at the down right side in the platform, including the Login page. 
  • Phone: For administrators. Available in the following countries: Chile, Peru, Colombia, Mexico, Argentina, UK, Brasil and USA. Also, we have new numbers for Ecuador, Paraguay and Bolivia

  • WhatsApp Business: For administrators. A direct channel with our Customer Support team.
  • Status Rankmi: You can suscribe to and get notifications on the status of our platform on a regular basis. 

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